Sinewave Computer Services Pvt. Ltd.
Privacy Policy
Effective Date: 01 April 2026
Last Updated: 17 April 2026
- Introduction
Sinewave Computer Services Pvt. Ltd. (“Sinewave”, “we”, “our”, “us”) is committed to protecting your personal data and ensuring transparency in how it is collected, used, and safeguarded.
This Privacy Policy explains how we process information when you use our software, platforms, applications, and related services. By using our services, you agree to the terms of this Privacy Policy.
- Scope
This Policy applies to all users of Sinewave services, including:
- Tax professionals
- Individual users
- Organizations
- Website visitors and application users
- Information We Collect
We collect information necessary to provide and improve our services, including:
3.1 Personal Information
- Name, email address, mobile number
- Organization details and contact persons
3.2 Financial and Compliance Data
- PAN, TAN, GSTIN and other identifiers
- Tax return and compliance-related data
- Documents provided for processing or filing
3.3 Account & Usage Data
- Login credentials and activity logs
- Subscription and transaction details
3.4 Technical Information
- IP address, device information, browser type
- Error logs and system-generated data
3.5 Communication Data
- Emails, support requests, and service interactions
- Purpose of Data Processing
We use your data for the following purposes:
- Providing tax computation, compliance, and filing services
- Enabling integrations with government systems
- Customer support and issue resolution
- Improving performance and user experience
- Sending service-related communications and updates
- Complying with legal and regulatory requirements
- Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests such as service improvement and security
- Data Storage and Responsibility
Depending on how the services are used, data may be stored or processed in environments controlled by users or by Sinewave.
Where data is maintained in user-controlled systems or environments, users are responsible for:
- Maintaining adequate system security
- Ensuring proper access control
- Taking regular data backups
Sinewave shall not be responsible for data loss, corruption, or unauthorized access arising from user-managed environments or systems.
- Data Retention
- Data is retained only as long as necessary for business, legal, or regulatory purposes
- Certain financial and compliance data may be retained for up to 7 years or as required by law
- Users may request deletion, subject to statutory obligations
- Data Security
We implement appropriate security measures including:
- Encryption of sensitive data (where applicable)
- Access control mechanisms
- System monitoring and safeguards
However, users are responsible for securing their own systems and environments where data is maintained under their control.
- Data Sharing and Disclosure
We do not sell or rent personal data.
Data may be shared:
- With government authorities (Income Tax, GST, etc.) as required
- With authorized service providers under confidentiality obligations
- With authorized representatives or tax professionals
- Third-Party Systems
Our services may interact with third-party systems and platforms.
Sinewave is not responsible for the privacy practices, availability, or performance of such external systems.
- User Rights
Users have the right to:
- Access their data
- Request correction of inaccurate data
- Request deletion (subject to legal constraints)
- Withdraw consent where applicable
Requests may be made by contacting us using the details below.
- Cookies and Tracking Technologies
We may use cookies or similar technologies to improve functionality and user experience. Users can manage cookie preferences through their browser settings where applicable.
- Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website. Continued use of services constitutes acceptance of the updated Policy.
- Contact Information
For any questions or requests regarding this Policy:
Sinewave Computer Services Pvt. Ltd.
Pune, Maharashtra, India
Email: [email protected]
Support: [email protected]
- Governing Law
This Policy shall be governed by the laws of India. Jurisdiction shall lie with courts in Pune, Maharashtra.
Sinewave Computer Services Pvt. Ltd.
Terms of Use
Effective Date: 01 April 2026
Last Updated: 17 April 2026
- Introduction
These Terms of Use (“Terms”) govern your access to and use of software, platforms, applications, and services provided by Sinewave Computer Services Pvt. Ltd. (“Sinewave”, “we”, “our”, “us”).
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you should discontinue use of the services.
- Scope of Services
These Terms apply to all services offered by Sinewave, including:
- Software applications and tools
- Online platforms and services
- Integrations and APIs
- Support and related services
- Eligibility
You must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
If you are using the services on behalf of an organization, you confirm that you are authorized to bind such organization.
- License and Usage Rights
Sinewave grants you a limited, non-exclusive, non-transferable license to use its services for lawful purposes.
You agree not to:
- Copy, modify, or distribute the software without authorization
- Reverse engineer or attempt to extract source code
- Use the services in any unlawful or unauthorized manner
- User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain confidentiality of login credentials
- Ensure proper use of the services
- Verify all outputs before relying on them
You are responsible for all activities conducted through your account or usage of the services.
- System Environment and Data Responsibility
You acknowledge that the operation of services may depend on your own systems, devices, configurations, and connectivity.
You are responsible for:
- Maintaining system security and access controls
- Ensuring compatibility and proper configuration
- Taking regular backups of your data
Sinewave shall not be responsible for data loss, corruption, or system-related issues arising from user-controlled environments.
- Updates and Compliance
- Services may be updated periodically to reflect legal, regulatory, or technical changes
- Users are responsible for ensuring they are using updated versions where required
- Continued use of outdated versions may result in non-compliance
- Accuracy and Filing Responsibility
Sinewave provides tools for computation and compliance support.
Users are responsible for:
- Accuracy of data entered
- Verification of results
- Timely filing and compliance with applicable laws
- Subscription, Fees, and Payments
- Certain services may be subject to fees or subscription plans
- Applicable taxes shall be charged as per law
- Non-payment may result in restriction or suspension of access
- Acceptable Use
You agree not to:
- Use the services for illegal or fraudulent purposes
- Transmit harmful or malicious content
- Interfere with system performance or security
Violation may result in suspension or termination of access.
- Third-Party Systems and Integrations
Services may depend on or integrate with third-party systems, including government portals.
Sinewave shall not be responsible for:
- Downtime or errors in such systems
- Delays or failures caused by external platforms
- Limitation of Liability
To the maximum extent permitted by law:
- Sinewave shall not be liable for indirect, incidental, or consequential damages
- Sinewave shall not be responsible for losses arising from:
- Incorrect data input
- User actions or negligence
- System or environment-related issues
Total liability, if any, shall be limited to the fees paid by you for the relevant service.
- Suspension and Termination
Sinewave may suspend or terminate access to services if:
- These Terms are violated
- Payment obligations are not met
- Required by law or regulatory authorities
Users may discontinue use of services at any time.
- Data and Privacy
Use of services is subject to our Privacy Policy.
Users are encouraged to review the Privacy Policy to understand data handling practices.
- Changes to Terms
Sinewave may update these Terms from time to time.
Updated Terms will be published on our website. Continued use of services constitutes acceptance of the updated Terms.
- Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Jurisdiction shall lie with courts in Pune, Maharashtra.
- Contact Information
For any queries regarding these Terms:
Sinewave Computer Services Pvt. Ltd.
Pune, Maharashtra, India
Email: [email protected]
Sinewave Computer Services Pvt. Ltd.
Disclaimer
Effective Date: 01 April 2026
Last Updated: 17 April 2026
- General Information
The software, platforms, applications, and services provided by Sinewave Computer Services Pvt. Ltd. (“Sinewave”, “we”, “our”, “us”) are intended to assist users in tax computation, compliance, and related processes.
All information and outputs generated through the services are provided for general informational and operational purposes only.
- No Professional Advice
Sinewave does not provide legal, tax, accounting, or financial advice.
Users are advised to consult qualified professionals before making decisions or taking action based on outputs generated through the services.
- Accuracy of Information
While reasonable efforts are made to ensure accuracy and reliability:
- Results depend on data provided by users
- Tax laws and regulations are subject to change
Users are solely responsible for verifying all computations, reports, and filings before submission to any authority.
- System and Environment Dependency
The performance and functioning of the services may depend on user-controlled systems, devices, configurations, and connectivity.
Sinewave shall not be responsible for:
- System failures or interruptions
- Data loss or corruption
- Issues arising from hardware, software, or network conditions
- Virus, malware, or unauthorized access affecting user environments
Users are responsible for maintaining appropriate safeguards, including system security, access controls, and regular data backups.
- Third-Party Systems and Dependencies
The services may integrate with or rely on external systems, including government portals and third-party platforms.
Sinewave shall not be responsible for:
- Downtime, delays, or failures of such systems
- Changes in APIs, formats, or regulatory requirements
- Errors originating from external systems
- Limitation of Liability
To the maximum extent permitted by law:
- Sinewave shall not be liable for any direct, indirect, incidental, or consequential losses or damages
- This includes, but is not limited to:
- Financial loss
- Penalties or interest
- Business interruption
- Loss of data
Use of the services is at the user’s own discretion and risk.
- Updates and Compliance
Users are responsible for ensuring that they are using updated versions of the services where required.
Failure to use updated versions may result in incorrect outputs or non-compliance with applicable laws.
- Acceptance of Disclaimer
By accessing or using the services, you acknowledge that you have read, understood, and agreed to this Disclaimer.
If you do not agree, you should discontinue use of the services.
- Governing Law
This Disclaimer shall be governed by the laws of India.
Jurisdiction shall lie with courts in Pune, Maharashtra